Return Materials Authorization Request
If you suspect that your equipment needs to be serviced, please fill out and submit this form. Within a short time, you will be receive an email with an RMA number and instructions on how to properly return the equipment. You may also be contacted by a support representative with further troubleshooting instructions prior to your sending the equipment in.

*** Water Damage - If the system has water damage, please contact us immediately at (208) 324-6977

***If the serial number is worn off or not visible, please call (208) 324-6977 ***


Contact & Billing Information
If you created an account in the past then Click Here to Login
Bill To: ( * required field)
* The name field must be a person’s name
Name: *  
Company: *  
Address: *  
Address:
City: *  
State: *  
Zip: *  
Email: *  
Phone: *  
 
Create Login (Optional)
If you would like to save this information for next time then create a login below.
Email:
Password: (minimum 6 characters)
Ship To: (* required field) Order ships to the same address
* A PO Box is not allowed for a shipping address
Name: *
Company: *
Address: *
Address:
City: *
State: *
Zip: *
Product Information
Enter the serial number(s) and part number(s) for each piece of equipment that needs to be serviced. You can submit as many items as you like without having to fill out this form again but you must do them one at a time.

* You must enter both the serial number and the part number for each item for your request to be processed *
Serial Number: *  
Part Number: *  
Description of Problem: *  
Troubleshooting steps you
have taken: *

If you have had service work
performed in the past, please
provide details.

 





We also offer the following Repair Services to keep you operational in the field
• Trimble Repair Services
Priority Support gives you unlimited access for RMA assistance through Elecdata's repair center. Repair Services may also be available through your local Trimble dealer or Service Provider. Repair services are available for all warranty and non-warranty work on selected Trimble Mapping and GIS systems.
 
• Trimble’s Priority Support Program
Trimble’s new Priority Support Program raises the bar in support standards. You now have the option to purchase Priority Support, which gives you many benefits that have not been available to-date.
 
• Trimble Service Review RMA Form
We are proud to announce our Trimble Service Review program. Available December 1, 2009 through March 31, 2010 For a minimal cost, you can ensure that your Trimble Mapping system is 100% up-to-date and ready to go for another field season.
 
• Purchase Priority Support Now
 
• Email Technical Support Requests
for Priority Support Users
 
• For general contact, Trimble Support Partner: support@geoposition.com
 
• Return to Geoposition.com Home Page